Services
IT Operations & Technical Support
The day to day running of your IT: monitoring, maintenance, equipment and suppliers handled for you.
How we help
Keeping IT running is a job in itself. We take on the operational side: monitoring systems, applying updates on a schedule, tracking equipment and licences, managing suppliers and renewals, and sending a technician on site when something needs hands on attention. The routine work happens without anyone having to remember it.
IT operations · weekly checks
- Server backupsChecked
- Windows updatesInstalled
- Laptop licences2 renew in May
- Firewall firmwareUp to date
48
Devices
12
Licences
3
Sites
Included in this service
From first call to monthly results
The same five steps for every client, whether we are fixing your IT, building a site or growing a store.
Listen
A first call to understand your business and what is getting in the way.
Review
We look at your systems, website, stores and figures in detail.
Propose
A clear plan with costs and timings, in order of what pays back first.
Deliver
We build, fix and set up, then keep it running for you.
Improve
Monthly check ins and reports, with the next improvements agreed together.