Snapshot Call
A quick review of your website, store or setup and the first thing worth fixing.
£25about 20 minutes
- We look before the call
- Your biggest quick win
- A clear next step
IT · Technology · eCommerce
Reliable IT. Smarter technology.
Al Saran Global is an IT and technology company. We provide technical support, run your day to day IT operations, manage your cloud, networks and security, and build the websites, software and online stores your business grows with. One Cardiff team for all of it.
- 20+
- Projects delivered
- 6+
- Platforms supported
- 90%
- Client retention
IT helpdesk · this week
36 tickets
▲ All urgent issues fixed same day
- New starter laptop readyDone
- Shared mailbox accessDone
- Wi-Fi in meeting roomIn progress
Trusted across leading platforms
Microsoft 365
Azure
Google Workspace
AWS
Windows Server
Active Directory
Windows
macOS
Google Ads
Meta
ServicesTechnology first,
Technology first,
growth alongside
Ten services, led by IT and technology, with web, software and eCommerce alongside. Use one or let us handle the lot.
2+
Years in business
20+
Projects delivered
6+
Platforms supported
90%
Client retention
Managed IT
IT support that keeps your team working
Al Saran Global looks after the computers, accounts and networks that businesses depend on every day, so problems are fixed quickly and your staff are not left waiting.
Instead of hiring in house, you get a team that knows your setup, keeps it secure and up to date, and picks up when someone needs help.
Explore IT supportIT helpdesk
● Online36
Tickets
34
Resolved
99.8%
Uptime
- #2041Laptop setup for new starterDone
- #2042Outlook not syncingDone
- #2043Printer offline, first floorFixing
- #2044Add user to shared driveDone
01
Fixed before it fails
Updates, backups and warning signs are checked regularly, so most issues are caught early.
02
Help when you need it
Your team raises an issue and a real person deals with it, remotely or on site.
03
Secure by default
Antivirus, security updates and sensible access rules set up on every device.
04
Predictable cost
One monthly fee instead of surprise call out bills or a full time salary.
IT operations · weekly checks
- Server backupsChecked
- Windows updatesInstalled
- Laptop licences2 renew in May
- Firewall firmwareUp to date
48
Devices
12
Licences
3
Sites
Checked every week.
Updates, backups and licences tracked so nothing gets missed.
About Al SaranAn IT team that
An IT team that
understands business
Al Saran Global is a Cardiff based IT and technology company. We keep the systems businesses depend on running smoothly: computers, user accounts, networks, cloud services and security, backed by a helpdesk your team can actually reach.
Because we also build websites, software and online stores, we understand how technology connects to sales. That means advice that fits your whole business, not just the server room, and one team to call whichever part you need.
Our storyWho we help
One partner for the office and the online shop
Most clients start with one side and add the other later. Either way, you deal with the same team.
For growing businesses
Reliable IT, looked after for you
Technical support your team can rely on, day to day IT operations handled, cloud systems like Microsoft 365 managed properly, and backups and security kept up to date.
- Helpdesk and technical support
- IT operations
- Cloud and Microsoft 365
- Backups and security
For businesses growing online
Technology that helps you sell
Websites and web apps, software and AI automation, online stores connected to your systems, and the marketing that brings customers in.
- Websites and web apps
- Software and automation
- eCommerce solutions
- Digital marketing
Why Al Saran
Why businesses choose us
The way we work matters as much as what we deliver.
Your goals come first
We recommend what will help, and we say so when something is not worth the money.
Solid foundations
New setup or inherited mess, we fix the basics properly before building on top.
Less than a new hire
IT, development and marketing skills together for less than one full time salary.
We teach as we go
Your team learns how things work, so you are never stuck waiting on us.
Fresh ideas
When we spot a better tool or a job AI could take over, we tell you straight away.
Clear monthly reports
What we did, what it cost and what changed, written so anyone can follow it.
Consultancy packagesNot sure where to start?
Not sure where to start?
Book a call
Paid sessions from £25. We review your setup before the call, so you leave with real answers.
Growth Strategy Session
Marketing, sales channels and systems reviewed together, with a plan to move forward.
£50about 40 minutes
- Full review before the call
- SEO, ads and channel check
- Prioritised next steps
- Notes sent afterwards
Full Audit & Roadmap
Your whole digital operation reviewed in depth, followed by a written action plan.
£150about 75 minutes
- In depth review
- IT, web, stores and marketing
- Written roadmap
- Follow up questions answered
Software Discovery Call
Talk through a software, web app, automation or IT project and get a feasibility check.
£7530 minutes
- Project walkthrough
- Technical feasibility
- Rough scope and approach
Our process
From first call to monthly results
The same five steps for every client, whether we are fixing your IT, building a site or growing a store.
01
Listen
A first call to understand your business and what is getting in the way.
02
Review
We look at your systems, website, stores and figures in detail.
03
Propose
A clear plan with costs and timings, in order of what pays back first.
04
Deliver
We build, fix and set up, then keep it running for you.
05
Improve
Monthly check ins and reports, with the next improvements agreed together.
Our promise
Three things you can count on
Client reviews will live here soon. Until then, this is what every client gets from us.
About Al Saran1
Everything stays yours
Accounts, domains, stores and data are registered to you. We work with the access you give us, and you keep it all if we part ways.
2
One point of contact
IT, web, stores and marketing are handled by the same team, so you are never chasing three suppliers for one answer.
3
Honest pricing
You see the cost and timeline before any work begins. If something is not right for you, we will tell you.
FAQ
Questions we hear a lot
Do you work with small businesses?
Yes. Many of our clients are small teams and new businesses, and we also support established companies. We shape the work around your size and budget.
Can you look after IT and the website together?
That is exactly what we are set up for. IT support, websites, online stores and marketing sit with one team, so you have one contact and no finger pointing between suppliers.
How is your work priced?
Projects like a new website or store are quoted up front. Ongoing work such as IT support, store management or marketing is a monthly fee. Consultancy calls start at £25 and are listed on the pricing page.
Can you take over from another provider?
Yes. We start by reviewing what is already in place so you know where things stand, then move everything across carefully without interrupting your business.
Who owns the accounts and data?
You do. Domains, stores, ad accounts and business data stay in your name, and you keep full access whether or not you keep working with us.
Cannot see yours? Get in touch and we will reply within one working day.